Frequently Asked Questions
Find answers to common questions about our products, shipping, and policies.
Orders typically ship within 1-2 business days. Standard shipping within the United States takes 3-7 business days depending on your location.
Yes! We offer free standard shipping on all U.S. orders over $75. Orders under $75 will have shipping calculated at checkout.
We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Refunds are processed within 5-7 business days of receiving the returned item.
Yes, all orders are tax-free at checkout. No additional taxes are added to your order total.
Currently, we only ship within the United States. We're working on expanding to additional countries in the future.
Consider your practice style: hot yoga benefits from textured, grippy surfaces like natural rubber; travel practitioners may prefer lighter TPE mats; restorative yoga works well with cushioned options. Our team can help you choose — just reach out.
4.5-inch bowls are compact and great for personal use or travel. 6-inch bowls produce deeper tones and are ideal for group sessions or larger spaces. Both come with a suede mallet and cushion ring.
Wipe clean with a damp cloth after use. Avoid storing in direct sunlight or extreme heat, as this can affect the foam density over time.
Yes, once your order ships, you'll receive a tracking number via email. You can use this to follow your package from our warehouse to your door.
Email us at info@dynaletics.store or call +1 (424) 342-9840. We respond to all inquiries within 24 business hours.